This Privacy Policy governs the manner in which Techin Solutions (“we,” “us,” or “our”) collects, uses, maintains, and discloses personal information obtained from users (“you” or “users”) of the Techin Solutions website (“Website”) located at https://techin.sa/. This Privacy Policy applies to the Website and all products and services offered by Techin Solutions.

1. Introduction

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains the types of personal information we collect from users and how we use, store, and disclose such information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the California Online Privacy Protection Act (CalOPPA).

2. Collection of Personal Information

We may collect the following personal information from users:

– Email address
– First name and last name
– Phone number

We collect this personal information when you provide it to us voluntarily, such as when you contact us via email, visit our contact page on the Website, or call us. By providing us with this information, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

3. Use of Personal Information

We may use the personal information we collect from users for the following purposes:

– To respond to your inquiries, requests, or questions submitted via email, our contact page, or phone.
– To improve customer service and provide personalized support.
– To send periodic emails regarding updates, promotions, or other relevant information. You may unsubscribe from these emails at any time using the provided unsubscribe link.

4. Protection of Personal Information

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

5. Disclosure of Personal Information

We do not sell, trade, or rent users’ personal identification information to others. However, we may disclose personal information to trusted third parties who assist us in operating our Website, conducting our business, or servicing users, as long as those parties agree to keep this information confidential and comply with applicable data protection laws.

We may also disclose personal information in the following circumstances:

– To comply with legal obligations, such as responding to a court order or other governmental request.
– To protect our rights, property, or safety, as well as the rights, property, or safety of others.

6. Your Rights

As a user, you have certain rights regarding your personal information under applicable data protection laws. These rights may include:

– The right to access and obtain a copy of your personal information.
– The right to rectify any inaccurate or incomplete personal information we hold about you.
– The right to erase your personal information in certain circumstances.
– The right to restrict or object to the processing of your personal information.
– The right to data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, or if you have any questions or concerns regarding your privacy, you may contact us using the following methods:

– By email: contact@techin.sa
– By visiting our contact page: https://techin.sa/index.php/contact/
– By phone: +966 504766677

Please note that we may require certain information from you to verify your identity before fulfilling your request.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Third-Party Websites

The Website may contain links to third-party websites, plugins, or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party websites. We encourage users to read the privacy policies of these websites before providing any personal information.

9. Updates to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. We will notify you of any material changes by updating the “Effective Date” at the top of this page. We encourage users to check this page periodically for any changes to stay informed about how we are protecting and using personal information.

10. Consent

By using our Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

If you have any questions or concerns about this Privacy Policy, please contact us using the contact information provided above.